Privacy Policy

Last Updated: March 1, 2025

Celian Tours respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit www.celiantours.com or book any of our services

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Full name
  • Email address
  • Phone number
  • Nationality
  • Passport details (if required for booking)
  • Payment details

Non-Personal Information

  • IP address
  • Browser type
  • Device information
  • Pages visited on our website
  • Cookies and usage data

2. How We Use Your Information

We use your information to:

  • Process and confirm bookings
  • Communicate with you regarding your tour
  • Provide customer support
  • Improve our website and services
  • Send booking confirmations and travel updates
  • Comply with legal obligations

We do not sell or rent your personal information to third parties.

3. Payment Information

All payments are processed through secure and approved payment channels. Celian Tours does not store full credit/debit card details on its servers.

4. Data Sharing

We may share your information only when necessary with:

  • Hotels
  • Transportation providers
  • Tour guides
  • Government authorities (when legally required)

All third parties are required to maintain confidentiality.

5. Cookies Policy

Our website uses cookies to enhance your browsing experience, analyze traffic, and improve performance. You may disable cookies through your browser settings, but some features of the site may not function properly.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

7. Your Rights

You have the right to:

  • Request access to your personal data
  • Request correction of inaccurate information
  • Request deletion of your data (subject to legal obligations)
  • Withdraw consent where applicable

To exercise these rights, please contact us.

8. Data Retention

We retain personal information only for as long as necessary to fulfill booking purposes, comply with legal requirements, and resolve disputes.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

10. Changes to This Policy

Celian Tours reserves the right to update this Privacy Policy at any time. Updates will be posted on this page, and continued use of the website constitutes acceptance of the revised policy.

11. Contact Information

If you have any questions regarding this Privacy Policy, please contact us:

Email: info@celiantours.com
Phone: +20 1020883772
Website: www.celiantours.com

Where your data is sent

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